The 2025 Zambia Insurance Awards were proudly presented during the IAZ Conference Gala Dinner, honouring the individuals and institutions that continue to raise the bar in service, innovation, and professionalism across the insurance sector. The following are the winners.
1. Chairman’s Award – Dr Hastings Chiti.
2. Media Individual Award – Andrew Mulenga.
3. Young Achiever of the Year – Mumba Ngoma Mayeya.
4. Outstanding Corporate Social Responsibility – Professional Insurance Corporation Zambia Plc.
5. Best Social Media Engagement Award – Spot On Insurance Brokers.
6. Outstanding Insurance Week Theme Interpretation – ZSIC Life Limited.
7. Exceptional Consumer Education – National Health Insurance Management Authority (NHIMA).
9. Investing in the Profession – ZSIC Life Limited.
10. Digital Insurer of the Year – Hollard Insurance Zambia Ltd.
11. Product and Service Innovation of the Year – Best Life Insurance Ltd.
12. Best Customer Centric Experience – SES – Unisure
13. Broker of the Year – Minet Zambia Insurance Brokers Ltd.
14. Microinsurance / Inclusive Insurance Product of the Year – Spot On Insurance Brokers.
15. Innovative Bancassurance Product of the Year – Minet Zambia Insurance Brokers Ltd.
16. Outstanding Insurer of the Year – Claims Settlement – General Insurance
17. Outstanding Insurer of the Year – Claims Settlement – Life Assurance – Madison Life.
18. Customer Service of the Year – Symmetric Insurance Solutions Ltd.
19. Best Brand Campaign of the Year – ZSIC General Insurance Ltd.
20. Best Bancassurance Customer Service – ZANACO Plc.